Showing posts with label fees. Show all posts
Showing posts with label fees. Show all posts

Monday, December 14, 2015

Benchmarking Defined Contribution Plan Fees


Nicholas Zaiko, CIMA®
Investment Consultant
Bridgebay Financial, Inc.

This article focuses on Defined Contribution (DC) plans such as 401(k) and ERISA-covered 403(b) plans.  The most recent round of legislation has largely focused on increasing transparency regarding the fees charged for these plans by all of the various service providers.  The Department of Labor (DOL) has addressed this issue through increased regulatory disclosure requirements under sections 408(b)(2) for provider to plan sponsor disclosures and 404(a) of the Employee Retirement Income Security Act (ERISA) for plan sponsor to participant disclosures.  These full fee transparency measures were implemented in 2012.    

Some of the unfavorable judgments against plan sponsors stemming from "excessive fee" litigations over the last few years have demonstrated the regulatory and legal reasons to benchmark and document the "reasonableness" of DC plan fees.

Types of Plan Services
Fee structures and arrangements differ from plan to plan in the defined contribution marketplace.  Retirement service providers maintain a multitude of fee arrangements to pay for plan services.  The services that DC plans tend to obtain can be broken down into essentially three major categories.  Those categories are investment management, plan administration and investment or financial consulting to the retirement committee and participants. 

Recordkeeping Services
A variety a service providers may perform recordkeeping services including insurance companies , mutual fund companies, third party administrators (TPAs) or banks.  The services include compliance testing, plan and participant communication, earnings adjustments, posting payroll contributions, plan payments, educational materials and various regulatory requirements.  Each plan is unique and plan sponsors may choose from various levels of recordkeeping service.

A competitive fee review should include: fee re-negotiation with the current service provider, review of plan fees by an independent, retirement plan consultant or a complete vendor search through a request for proposal (RFP).

Fee Arrangements
There are a wide array of fee arrangements to pay for the numerous services used by 401(k) and 403(b) plans.  Administrative service fees, which cover recordkeeping, education, compliance and other administrative functions of the plan, can be charged to the employer, the participant account or directly to the plan itself.  Additionally, these fees can be assessed as variable or fixed costs and  in several different ways including as a percentage of total plan assets, per plan fees or per participant fees.

Asset-Based Fees
Revenue-sharing fees such as asset-based 12b-1 fees, shareholder servicing fees or administrative servicing fees can also be used to pay for some or all of the recordkeeping and administrative services.

Asset-based fees are typically charged by the investment manager and are quoted as a percentage of assets.  Participant fees may vary from person to person depending on the expense ratios of the funds they choose to invest in and the portion of their total amount that they choose to allocate to each selected fund.  The asset management fees make up the majority of the plan's total cost.

Investment options are offered in a variety of vehicles including mutual funds, commingled trusts, separate accounts and insurance products.  In addition to these types of arrangements, some plans may offer company stock or self-directed brokerage windows as investment options.  The fees on each of these options will vary with the share class, asset class, active or passive management and investment vehicle structure.  In certain situations, some of the asset-based fees may also be used to cover some participant services in addition to asset management.  These fees typically cover the investment management, distribution or service fees, and any other fees for the investment option such as custodial, legal recordkeeping and operating expenses.

The various services and all of their associated fees can be structured in a myriad of ways depending on the needs of each plan sponsor.  Several different scenarios may be considered when plan sponsors negotiate for services with their retirement service providers.  Some of the factors considered when negotiating include the number and types of investment options (active vs. passively managed funds), fund fee structures, proprietary vs. non-proprietary investments, and the depth of participant communications and education services  to be provided.

All-In Fee Breakdown
On average, the majority of fees go towards investment management, with a smaller portion going to cover the cost of recordkeeping and administration.  Recordkeeping and administrative fees can be charged directly to the plan sponsor on a per participant basis or may be asset-based.  Administrative fees are used to cover plan audits, 5500 reporting and compliance testing for the plan.

Investment management fees are typically based on asset size and are charged by mutual funds, commingled funds or separate accounts.  These fees may also include a revenue sharing component which pays for compliance testing, plan audit, form 5500 reporting, trustee fees, legal services and other administrative expenses.

Included in the investment expense is the external investment consultant or financial advisor to the plan.  These consultants are typically hired by the plan sponsor to guide the plan design, fund search and selection process and assist with other advisory services.  Many service providers offer their own investment consultants that may tend to select proprietary investment funds or share classes of nonproprietary funds with attractive revenue sharing for the recordkeeper.  In order to avoid potential conflicts of interest, best-practices dictate that the plan consultant be independent of the recordkeeper and asset management.   

Investment fees represent the majority of the plan's expenses.  This trend has steadily grown over the last few years.  As assets accumulate and grow, the investment management component of the all-in fee will also expand.  This portion of the fee will increase in rising markets as total dollar expenses for asset-based management fees grow.  This partially explains the overall increase in plan fees.  It is imperative that plan sponsors monitor the increase in absolute fees charged and periodically re-negotiate with the providers for fee reductions.

Economies of Scale
All-in fees, as compared to total plan assets may vary greatly especially between plans of dramatically different sizes.  Plan fees are heavily dependent upon the total plan size, which determines the ability to access institutional level share classes which typically carry lower fees.  Periodically, plan sponsors should revisit the share classes of selected funds and negotiate reduced fees as plan assets increase.

Factors Affecting Fees
Numerous variables affect any particular plan's all-in fees.  Some of the major factors include total plan size, number of participants, average account balance, participant contribution rates, and levels of participant services and communication.  Larger plans tend to benefit from economies of scale which lead to lower fees.  As a percentage of assets, plans with larger average balances and larger numbers of participants pay lower investment fees.  Plans with smaller total assets typically have smaller average account balances than larger plans, which contributes to the higher relative fees as a percentage of assets for smaller plans.  Additionally, studies have indicated that plans with more participants have lower all-in fees than plans with fewer participants. 

The correlation between large plan size and lower total fees is largely a function of the interaction between the variable and fixed costs associated with the plans.  The specific service provided and the fee arrangement with the service provider dictates whether the fee is variable or fixed.  While fixed costs remain fairly flat, variable rate costs, such as per participant or asset based charges vary as the plan grows or shrinks.  Variable costs include investment management expenses while plan audit fees, document services and regulatory filing expenses would be examples of fixed rate costs.  As the defined contribution industry has matured and become the primary retirement savings vehicle, variable costs have increased while fixed costs have decreased as a percentage of total plan costs.

Conclusion
Defined contribution plans have evolved dramatically since their creation and now represent the majority of Americans' retirement savings.  Along with this colossal growth has come a renewed sense of scrutiny, especially in the wake of the financial crisis and market turbulence of late.  Fiduciaries need to make the extra effort to properly asses the fees associated with their defined contribution plans and ensure that they are competitive and appropriate for the level of services the plans receive.  The increase in "excessive fees" litigation brought against plan sponsors over the last few years has made benchmarking and periodic fee reviews all the more important for prudent fiduciaries. 

Monday, November 16, 2015

Best Practices in Benchmarking 403(b) Plans


Barbara Williams, CFA
Managing Director
Bridgebay Financial, Inc.

This article addresses some of the best practices in benchmarking 403(b) plans as a guide for plan sponsors.

Periodic benchmarking of your 403(b) plan is a normal due diligence process that should be conducted by an independent retirement plan advisor or consultant that is well-informed and has experience working with multiple service providers.  This broad experience allows the third-party advisor to properly benchmark your plan against other plans and service providers in the defined contribution market, namely, ERISA-covered and non-ERISA plans. 

The Department of Labor (DoL) has signaled that such a review should be conducted every 3-5 years.  Plan sponsors should conduct a request for information (RFI) through an independent retirement plan consultant to benchmark plan services, fees and administration as a best-practice and document good fiduciary practices.  Refreshing plan features and services assists nonprofit retirement plan sponsors who are dedicated to their participants' ability to have positive retirement outcomes.

Ideally, the independent retirement plan advisor conducting the benchmarking study should not be associated or affiliated with the current or prospective plan provider.  Also, the advisor should not have any conflict of interest or be able to benefit financially from selecting or recommending any specific provider. 

A critical element of the benchmarking process is proper and thorough documentation.  The evaluation criteria must be specifically defined in order to unequivocally demonstrate that an impartial, balanced, and comprehensive review was conducted and that the final decision is rational, defensible and free of any potential conflicts of interest.  Such documentation will definitively exhibit the prudent process for the DoL and demonstrate that the chosen solution was for the benefit of the plan participants. 

The due diligence process should incorporate a review of the recordkeeper's financial strength, delivery of services, plan compliance, reporting services, plan sponsor services, participant services including education, quality of investment choices and fees.  Fortunately, recently mandated disclosure requirements now enable the plan sponsor to receive better information and greater transparency concerning services and total costs.

Investments
On the investment side, many plans rely on the recordkeeper's affiliated investment team to provide investment reviews quarterly.  From a fiduciary perspective, it is also a best-practice to conduct a deep-dive of the investments using an independent third-party investment consultant at least annually to provide an impartial review of the quality, diversification and cost of the investments.  By conducting an annual deep benchmarking review of the plan by an independent consultant the sponsor can still benefit from the recordkeeper's quarterly investment input while also enhancing fund, plan and provider oversight.  This third-party perspective is a tremendous fiduciary benefit that the plan recordkeeper simply cannot provide.

Multiple Providers
When compared to 401(k) plans and other defined contribution plans, 403(b) plans offer many more investment options to their participants on average.  Typically, when multiple vendors are used, many of the investment options are redundant and may not necessarily be best-in-class.  This redundancy in investment options can lead to participant confusion, inertia, poor asset allocation and higher costs for participants.  The use of multiple providers can present complications when trying to evaluate a particular 403(b) plan with regards to its peers. 

Nonprofit plan sponsors with multiple providers with different investments and embedded costs may require retaining an experienced retirement plan consultant to streamline the plan.  Many 403(b) sponsors find it advantageous to move to a single provider with an efficient cost structure and investment offerings that best benefits the participants. 

Understanding Plan Fees
The implementation of 408(b)2 in 2012 represented a major step in assisting plan sponsors in understanding plan fees, re-negotiating those fees and gaining a better understanding of the costs associated with the services being provided.  In many cases, providers have updated the services and expanded their platforms to better serve their clients in an effort to retain existing business.  All of these developments are positive for the discerning 403(b) plan sponsor.

Enhancing Plan Features
There are numerous features in plan design that sponsors can employ to increase the success of their plan and participants' retirement outcomes.  Some key design features include auto-enrollment of current and new employees, auto-deferral, auto-deferral increase, and selection of a Qualified Default Investment Alternative (QDIA).  Providing enhanced participant information on projected retirement savings and income replacement by retirement age are also important participant incentives to increase the success of the 403(b) plan.

The current trend is to de-emphasize participant education and focus on plan design features that optimize participation, asset allocation, and maximize deferrals.

Planning for the Future
When using independent third-party consultants, it is important that the retirement plan adviser have specific experience in an ERISA environment, even if the 403(b) plan is non-ERISA.  This experience and background will ensure that the plan sponsor is attaining the highest standard of prudent care and is implementing best practices.  The advisor should be able to draw from the practices of a wide range of providers so that if the plan services are determined to be limited, outdated, or overpriced, the advisor will be able to recommend better solutions.

Retirement plans offered at different nonprofit organizations are at different stages of development.  Advisors that are familiar with more evolved retirement plans can "see the future" and are able to lay out a blueprint for success.

Many qualified retirement plan advisors that have historically advised 401(k) plans can contribute significantly to 403(b) plan sponsors.  Their expertise and fiduciary knowledge gained from operating in a ERISA world can benefit nonprofit organizations that are now progressing into an ERISA fiduciary environment.  An advisor well-versed in ERISA standards can effectively apply that same level of due diligence, prudence and fiduciary standards to the 403(b) plan of a nonprofit organization. 

Conclusion
Fiduciary oversight of a 403(b) plan has become a challenging role for many plan sponsors, especially if their administrative responsibilities are still burdened with multiple vendors.  Periodic plan benchmarking is a critical function for all plan fiduciaries, regardless of the retirement plan type or size.  Benchmarking helps plan sponsors upgrade plan services, plan design and participant services at a competitive price.

Monday, June 28, 2010

Fund Performance is Just the Beginning

Nicholas Zaiko
Investment Consultant
Bridgebay Financial, Inc.

Many treasury professionals sit on their employer's 401(k) Retirement Plan Committee and share the responsibility of monitoring and reviewing their plan's investments. Most plans have investment advisors that provide the expertise in selecting, tracking, and replacing investment funds. As a member of the Committee and a fiduciary, it is also important for you to have a disciplined understanding of your advisor's due diligence and evaluation process for recommending investment funds for your retirement plan.

The ever-expanding universe of available investment funds is making the task of selecting the proper funds for retirement plans increasingly difficult. With so many from which to choose, plan sponsors may be making choices for the wrong reasons.

Evaluating performance is merely a first step in selecting a mutual fund. Past performance is the primary basis of most fund evaluations, but is insufficient as the sole means of measurement. Morningstar and other third-party ratings rely heavily on historical performance against a peer group when rating funds. Additionally, many sponsors make long-term decisions based on short-term performance. While this is one important feature to keep in mind, there are numerous other criteria to consider when building a 401(k) fund line-up.

As a quantitative measure, performance alone ignores the many important qualitative factors that will impact your plan over the long run. A fund's management team, investment style and risk level are even more important than pure performance.

As a fiduciary, it is your responsibility to act as a "prudent person" which means drilling down beyond superficial performance measures when selecting funds. While there are many qualitative factors to consider, we will discuss some of the most significant.

Manager Turnover
It is important to know that the people who were making the investment decisions in the past will be the same people making the decisions in the future. When participants invest in a fund they are actually buying into the knowledge, experience and assumptions of the management team. In many cases, a fund's track record may have been generated by a manager that is no longer involved with the fund.

Knowing that investors are mindful of management changes, firms will claim that key investment professionals were simply a small part of a much larger team and attempt to reduce their perceived role in the investment decisions.

A management change does not mean that a fund should be automatically eliminated from consideration, it simply means that further research is required. The new manager should ideally have a minimum of three to five years of experience with expertise in the same asset class and sector for which he or she is taking over.

Investment Style and Style Drift
While it may be hard to ignore the infatuation with the high flyers, studies have shown that 95% of long-term performance is attributable to asset allocation. Selecting a fund that stays true to its intended style without migrating too far from its asset category is more important to a participant's portfolio than peer ranking. Value and growth styles shift in and out of favor over time.

Providing participants with a wide array of asset classes to allow proper diversification is key to the long-term success of their retirement strategy. As funds drift in style, their holdings may overlap other funds in the line-up, reducing diversification through increased correlation and effectively increasing risk. A 401(k) menu composed of funds that have a lot of overlap won't allow participants to create well diversified portfolios.

This makes monitoring style drift of paramount importance to plan fiduciaries. It is relatively easy for a fund to slip out of its style box and in most cases is unintentional. Style drift is most prevalent with small cap stock funds because as small cap companies mature, they drift into the mid-cap range and tend to move from growth to value.

A mid-cap value fund masquerading as a small cap growth fund won't provide the proper risk-reducing benefits of diversification.

Risk and Volatility
Volatility is a roller coaster ride that most plan sponsors and participants seek to avoid. The most common measure of volatility and risk is standard deviation which describes the amount the performance of a fund fluctuates in up and down markets. For the most part, participants are willing to forgo some upside potential if they are also protected from extremely poor results on the downside. Other statistics that measure risk include Sharpe ratio, Beta, and R2. These figures describe the amount of risk taken per unit of return, the degree to which the funds' performance is correlated to the market and the rest of the plan line-up.

Fund concentration also plays an important role in volatility. Diversification tends to reduce volatility but a large allocation to a single stock or sector may deliver higher than average returns or larger than expected losses.

Investment Manager Compensation
The incentives for a fund manager must be in line with the strategy of the fund and the philosophy of the plan sponsor. Managers can be compensated in various ways, encouraging different types of behavior. Risk-taking to achieve high returns can lead to higher volatility than a manager that is compensated for consistent, methodical returns.

The structure of a manager's compensation can lead to style drift. A manager being compensated based on short-term results may turn to aggressive risk-taking as a means of boosting performance. This means that the fund may venture away from its stated style if that style is currently out of favor.

Fees and Revenue-Sharing
A critical fiduciary responsibility in fund selection is fully understanding the all-in fees and revenue-sharing arrangements for each fund.

This task is complicated by the need for fees to be "reasonable." Revenue-sharing arrangements are the primary components of "hidden" fees. These arrangements are different from fund to fund and impact participants directly. What might seem to be a "free" plan to the plan sponsor may in fact include funds in the highest-cost share class, shifting high costs of the plan and administration onto the participants.

Balancing the needs of the participants and the needs of the plan sponsor are key to establishing and understanding reasonable fees. Plan costs can be recaptured and used for the benefit of the plan participants. A balance should be struck between high and low-cost funds to deliver the appropriate services at a reasonable cost.

Delving Beneath Performance
It is clear that measuring performance is merely one small part of the investment fund evaluation process. As a fiduciary, it is imperative to perform both a quantitative and qualitative analysis.

Relying solely on historical performance is a one-dimensional approach to solving a multi-dimensional problem. While still a significant measure, style drift, manager compensation, risk and volatility, manager turnover, and fees are often times much more impactful.

Properly evaluating these qualitative measures may take additional time and resources, but is a critical component of the fiduciary due diligence process. Evaluating performance is just the first step in selecting a fund. Delving deeper, to discover how that performance was achieved will provide the critical insight necessary to make the right decisions for your plan and participants.